What is advice

Please Note


This website provides general advice only.
MobiSuper only provides factual information and general advice to non-members
MobiSuper also provides personal advice to member's but only takes into consideration investment and insurance options within mobiSuper.

What is Factual Information?


Factual information is objectively ascertainable information whose truth or accuracy cannot be reasonably questioned. Factual information does not involve the expression of an opinion or recommendation about a product and does not take into consideration your personal circumstances.

What is General Advice?


General financial advice is a generic recommendation or opinion that is intended to influence a person in making a decision about a financial product or class of financial products. It is generic because it does not take into account the client’s financial circumstances, needs or objectives. Therefore you need to consider whether any general advice is suitable for you.

What is Personal Advice?


Personal financial advice is a recommendation or opinion that is intended to influence a person in making a decision about a financial product or class of financial products that does take into account the client’s financial circumstances, needs or objectives. Where a financial adviser provides you with personal financial advice, they must usually provide you with a Statement of Advice (SOA). Your adviser will consider the information you have provided him/her, carefully consider your financial goals and provide the SOA in writing that sets out what your adviser is recommending and why they think it’s suitable for you.

Mobisuper generally only takes into consideration the investment and insurance options available within mobiSuper when providing personal advice. If you need personal advice that considers broader issues we will refer you to another financial adviser.

General Advice Warning


The information on this website has been prepared without taking into account your objectives, financial situation or needs:

  • you should, therefore, consider the appropriateness of the information provided, in light of your own objectives, financial situation or needs, before acting on any information provided by this website; and

  • if information relates to the acquisition, or possible acquisition, of mobiSuper, you should obtain a Product Disclosure Statement (PDS) relating to the product and consider the PDS before making any decision about joining mobiSuper.

  • you should also be aware that in the process of switching superannuation funds, you may lose insurance cover attached to one or more existing superannuation funds and there might be exit fees charged on withdrawal of your existing funds. You should carefully consider your insurance needs prior to proceeding to consolidate your superannuation and seek advice if necessary.

General Warning


If you are not a member of mobiSuper and you speak to any of the mobiSuper team you will only be provided with general advice and or factual information.